Privacy Policy

Last updated: 22 February 2026

UK Visitor Visa Helper ("we", "us", or "our") operates the website https://www.ukvisitorvisa.co.uk.

UK Visitor Visa Helper is a trading name of Richard John, operating as an independent sole trader.

The service is provided globally via the internet.

We are the data controller responsible for your personal data.

1. Information We Collect

Personal Data  
We may collect:
- Name  
- Email address  
- Questionnaire responses  
- Payment confirmation details  

Payment card information is processed securely by our payment provider and is not stored on our servers.

Non-Personal Data  
We may collect technical data such as cookies, device information, IP address, and usage data to improve the service and maintain security.

Account and Questionnaire Data  
If you create an account, your email address is stored for authentication and access to your purchased content.

Questionnaire responses you submit are stored securely in our database and linked to your account so you can access your results at a later time.

2. Legal Basis for Processing

We process personal data on the following lawful bases:
- Performance of a contract (to provide your purchased digital service)
- Legitimate interests (to operate, improve, and secure the service)
- Legal obligations (where required by law)

3. Purpose of Data Collection

We use your data to:
- Process purchases
- Provide access to digital content
- Generate personalised reports
- Communicate essential service-related information
- Maintain and improve the security and functionality of the Website

4. Data Sharing

We do not sell or rent your personal data.

We may share data with trusted third-party service providers strictly as necessary to operate the service, including:
- Lemon Squeezy (payment processing)
- Supabase (data storage and authentication services)
- Google (authentication services, if you use Google login)

We use reputable third-party infrastructure providers and implement appropriate technical and organisational measures to protect your personal data.

5. International Data Transfers

As we operate internationally, personal data may be processed or stored in countries outside your country of residence.

Where personal data is transferred internationally, we implement appropriate safeguards in accordance with applicable data protection laws, including contractual protections where required.
6. Data Retention

We retain personal data only for as long as necessary to provide the service and comply with legal, tax, or accounting obligations.

Account and questionnaire data are retained while your account remains active unless you request deletion. We may retain limited information where required by law.

7. Your Rights

Depending on your location and applicable data protection laws, you may have rights regarding your personal data, including the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner's Office (ICO)

Requests can be made by contacting us at the email below.

8. Children’s Privacy

The service is not intended for individuals under the age of 16.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the Website.

10. Contact Information

For privacy-related questions, please contact:

support@ukvisitorvisa.co.uk